Logo

Warranty Policy

We stand behind the quality of our products. This page outlines coverage, claim steps, and exclusions.

Coverage

  • Manufacturer defects for helmets, jackets, gloves, and accessories.
  • Valid for items purchased from MadBiker with proof of purchase.
  • Coverage period depends on brand policy.

How to Claim

  1. Contact us with order ID, photos, and issue details.
  2. Bring/ship the product to our store for inspection.
  3. We coordinate with the brand for repair/replacement where applicable.

Exclusions

  • Wear and tear or misuse (e.g., crash damage without crash-replacement program).
  • Unauthorized modifications.
  • Damage from improper storage or maintenance.

For brand-specific terms, please refer to the warranty card inside the box or contact support.